Design for Inclusion

The Inclusion Toolkit

When design is not inclusive, people are ignored—and they aren’t able to participate in the experience that dominant identities enjoy. A ballerina has to paint her ballet shoes to match her skin tone. A person in a wheelchair can’t get to the spot with the view. A job seeker can’t find the right gender identity options on their application. This is not only a source of inequity, it's a limiting factor on the scale and impact of a solution. 

Drawing from my career as an innovator with a focus on equity and inclusion, I've created a toolkit full of actionable approaches from business model innovation to inclusive product testing —to ensure under-served groups aren't left behind. Each approach includes inspirational examples, resources to learn more, and questions to ask yourself in your process.

Alt text: A collage: in the background images such as makeup that matches a range of skin colors, a man by a Coca-cola store in India, the first electric toothbrush. On top are 6 translucent colored sections of a circle, with icons-people to signify representation, a partially shaded eye for accessibility, a target to indicate target market, a gear for technology, a graph representing business model, a spoke and hub shape for systems design.

Background images via Il Makiage, Vintage Adventures, RT.

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About the Inclusion Toolkit

Head over to Medium for additional context—

  • What do we mean by inclusion?
  • Why is inclusion important, from both social and business perspectives?
  • What's in the toolkit, and why?